Q-edis is a queue management system used to streamline customer flow through businesses such as banks, hospitals and government offices that get large crowds of people during working hours. Instead of making them all crowd around counters for service, the queue system will issue paper or SMS tickets to each person who joins the queue.

Q-edis collects accurate, real-time information that shows customer arrivals and waiting time. It manages the complex flow of random and scheduled visitors; by considering customer profiles and upsell opportunities it optimizes the level of service and customer lifetime value.